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Resumé

Analysis, Architecture & Design

Overview

I enable organizations to deliver secure, scalable solutions through effective business analysis and technical leadership. With comprehensive experience across software architecture, product design, and business analysis, I excel at translating complex operational requirements into actionable specifications.

My unique background combines deep technical understanding with user-centered design thinking, enabling me to bridge business needs and technical implementation effectively.

Technology Consultant, Technicap Partners to present

Lead solution architecture and business analysis for enterprise solutions, applying enterprise architecture principles to drive scalable growth and system integration:

Highlights from Technicap

Since May 2023, I successfully led analysis, development and deployment of three complex systems for an international mining conglomerate, while maturing solutions architecture and frontend development capabilities through the initiation of a Design System and implementation of enterprise data integration solutions.

Solution Architecture

Collaborate with lead engineers to architect scalable solutions that meet complex business and compliance requirements

Enterprise Strategy

Interpret and analyse complex management information to shape architectural decisions and growth strategies

Product Ownership

Serve as liaison between business consultants and clients, translating business objectives into technical specifications

Business Analysis

Engage with stakeholders and engineering teams to clarify project requirements and establish effective partnerships

Agile Delivery

Manage project pace and workflow, ensuring continuous collaboration and proactive obstacle resolution

Product Design Manager, Luno

Overview of 2022 - 2023

Led strategic initiatives in enterprise systems and customer onboarding solutions, combining product design expertise with deep understanding of financial services operations:

Highlights from 2022

Customer Verification and Onboarding

Led the design and implementation of facial biometrics systems for customer onboarding, balancing user experience with KYC compliance requirements

Risk Management

Designed conceptual architecture for Risk and Rules engine, enhancing customer verification workflows across multiple regions

Engineering Excellence

Coached a team of system designers and engineers to deliver a proof of concept implementation of StorybookJS to complement Luno's Design System through design tokens, establishing visual testing standards

Innovation Leadership

Spearheaded the local guild for Design Technologists, specializing in AI and Machine Learning's impact on Product Development and Customer Onboarding Operations

Process Optimization

Led project team responsible for improving information architecture for scaling the Product Design Team tooling, specifically Figma and related workflows

Operational Efficiency

Regularly applied design skills and frontend technology expertise to develop tools supporting operational efficiency

Technical Contribution

Participated in Luno's Hacktober as associate frontend developer using Angular and Bootstrap

People Management

I was recognised as one of Luno's top scoring managers in the 2022 Luno Manager Effectiveness Survey.

UI Architecture Lead at Interfront

2015 to 2021

Before I joined Luno, I lead efforts to mature the frontend development, UI architecture and design operations discipline at Interfront. My team and I provided thought leadership to establish a foundation for execution, including a Design System, for implementing enterprise web application systems at scale. I coached and mentored junior engineers

Senior Systems Analyst, Interfront

2011 to 2015

I joined Interfront and worked as Senior Business Analyst, responsible for specifications of Enterprise Application solutions to Customs and Border Control Systems for Luxembourg as well as the South African Revenue Services.

Design, Development & Architecture

1996 to 2011

My first on-boarding project in the IT industry was over 20 years ago in 1996, as Web Designer and HTML author. In 1998 I was part of the front-end design and development team when News24 first launched their online web news service. I have since, worked in IT across various business disciplines, performing a variety of roles.

Over the years my skills and interests have matured and changed but whether I worked for Vodacom, MWeb, MTN or the CSIR, at the heart of every technical problem is a human being with kindness and creativity.

Education, Short courses & Certifications

University of Pretoria:

Bachelor of Arts - UP

University of Alberta:

Short Course in Software Design & Architecture Specialisation

New York University

Short Course in Information Visualisation Foundations

Standford

Short Course in Machine Learning Specialisation (currently enrolled)

Solmns Institute

Certification in Use Case Responsible Development and Design (URDAD)

IBM

Certification in OOP and Design in Rational

The Open Group Foundation

TOGAF 9 Certified

Analysis and Documentation

  • Requirements Engineering
  • BPMN & UML Modelling
  • Process Mapping
  • Business Case Writing
  • KYC Documentation
  • Risk Analysis
  • Data Analysis

Business Process & Operations

  • Customer Onboarding
  • Regulatory Compliance
  • Process Improvement
  • Stakeholder Management
  • Change Management
  • Cost Benefit Analysis

Solution Architecture

  • Enterprise Solution Design
  • Integration Architecture
  • System Scalability
  • Component Design
  • Architecture Patterns
  • Cloud Solutions

Technical Skills

  • HTML, CSS and JavaScript
  • TypeScript
  • Python (beginner)
  • Data Visualisation
  • UI Architecture

Collaboration Tools

  • Jira & Confluence
  • Azure DevOps
  • Miro & LucidSpark
  • LucidChart
  • Figma
  • PenPot
  • Git/Gitlab/Github

Strengths

  • Versatility
  • Creativity
  • Analytical
  • Love of learning
  • Perseverence

Values

  • Kindness
  • Authenticity
  • Courageousness
  • Knowledge
  • Wisdom
  • Reliability